Characters Remaining: 1025. (Web Issue). 1. Progress Software Corporation makes all reasonable efforts to verify this information. On the Plug-ins page, disable one of the Flash Players. It uses the accept-range header for this. The reason is that your video files may not be compatible with iPad supported formats. there seems to be an issue with mp4 video files, which are playing very well on desktop browsers including safari (mac os) and windows web browsers, but it doesn’t play on mobile safari (default) browsers iPhone and iPad [video src="" /] The MPEG4 encoded video worked on Mobile Safari (iPhone & iPad) when uploaded to a public, non-secure (http), SharePoint Online site collection. However, the information provided is for your information only. Disable Safari Power Saver. The "iDevices" are quite unstable with mp4 format and h.264 on HTML5 (this is not yet solved by apple, sometimes the videos work, sometimes they don't. Go to Pages 4. For example, if you’re opening the video via the YouTube app, then try to open it in your Safari browser, and vise-versa. Delete Faulty Applications to Fix iPhone Won’t Play Videos. Thanks. See Trademarks for appropriate markings. video (mp4) saved in media library not playing in Safari 9 using HTML5 video tag I have a background video on the homepage of two sites that will not play the the video if the video is in the media library. Tips: Go to Downloader module, you are able to download video from YouTube, Facebook, Vimeo, etc. pdjani91 (Parth Jani) ... everything but still not playing video in safari browser. (Local Issue) - happens for a completely different cause, which is the supported resolution of the mp4 videos on "iDevices". They work fine on desktop (ie and chrome) and on chrome on an ipad. The origins of the information on this site may be internal or external to Progress Software Corporation (“Progress”). 2. Playing the MP4 videos in VLC works fine. I have a set of MP4 videos (created using OBS Studio to create FLV files, and VLC to convert from FLV to MP4). 2. A feature request has been submitted in the Sitefinity Ideas Portal. by David Lockwood - Wednesday, 7 January 2015, 5:54 AM . Not including muted tag within the video element 3. Select the newly uploaded mp4 video to be displayed in the widget 6. There might be a hint in a stack overflow discussion here: I've discovered yesterday the iPhone version of Safari defers the playing of an mp4 file to the quicktime player integrated in the iPhone. The most common issue is with MOV files being unable to play on Apple devices. (Local Issue) - Your mp4 video resolution is not supported by the "iDevice", so you will have to reduce the video resolution to 720p or convert the video (you can convert on. Please provide us a way to contact you, If it is H.264 video, it should meet: up to 1080p, 30 frames per second, High Profile level 4.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; If it is MPEG-4 video, it should meet: up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; H.264 video (up to 720p, 30 frames per second; main profile level 3.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats). The only 2 devices it wont play on are Ipad and iPhone. On safari on the ipad they won't play. This player first fetches the first two bytes of the mp4 (to somehow determine keyframes I suppose). (Web Issue). Any ideas? When using the built-in Video widget and select a video which is uploaded to a Video library with the storage provider set to Database, the video will not play and will keep loading on Mac environment with Safari browser. I have to download it and then play it with my player app (I use VLC). You can read about this issue on the official discussion site from apple here. If this still doesn’t help, reboot your iPhone and then check if there are any updates available for the YouTube app. According to Apple official website, iPad or iPhone 4S is only compatible with H.264 or MPEG-4 video format with the following specifications: But there are some forums saying that in fact, the iPad specifications are these: Unable to play embedded Mp4 videos on iPad or iPhone in Confluence. Our recommended file type for videos is MP4 because this ensures that the video is compatible across all types of devices. 1. directly to your iPhone. Go to Settings and choose Safari. To promote the feature, click on this link: Videos with mp4 extention do not play on Mac environment with Safari browser in Sitefinity, videos-with-mp4-extention-do-not-play-on-mac-environment-with-safari-browser. If the videos still failed … If you are getting reports only from some students that your videos aren't playing, check to see what format your video is saved in. Fix Videos in Website Not Playing in Chrome. Open a page for edit and drop the Web forms Video widget on it 5. Upload a video with mp4 extension to a Video library where the storage provider is set to Database 3. There are two ways to resolve this issue. Is it usual shared server or VPS? I believe this is a result of going through Cloudflare as when not using Cloudflare all videos work fine on all browsers. Please tell us how we can make this article more useful. Typical issues with mp4 auto-play are: 1. The video player app of NC should be capable of playing quicktime videos (.mov), while it … 2. Here is what you can try… Installing the latest OS X Yosemite Updates also updates the Quicktime framework which is used by Safari. After publishing, the mp4 videos play in Safari, but don't play (or even show up) in IE, Firefox, or Chrome. When you try to run a video in mp4 format from a browser (usually Safari) inside an iPad or Iphone it doesn't work. The feature has been implemented in Sitefinity Patch 10.1.6521.0. On iOS, a blank screen is displayed when trying to play the video attached to a knowledge article. Sometimes when you try to run an mp4 format video inside my iPad/iPhone (not on the web) it doesn't work as well. should we need clarification on the feedback provided or if you need further assistance. If you’ve noticed your YouTube not working on Safari or Firefox … If a SWF file stops abruptly, see Flash video stops after a few seconds in Firefox. If yes, update the app and then try to play the video again. (Web Issue) - happens because the iPad/iPhone doesn't have an HTML5 player that works so well as it should yet. At a Glance Safari supports the